Elo Touch Solutions

C-Series Rev.B 19-inch and 22-inch Wide Aspect Ratio All-in-One Desktop Touchcomputers

C Series Rev. B

The new C-Series Rev.B All-in-One touchcomputers continue to bring the same style, flexibility and functionality to high-end point-of-sale (POS), point-of-information (POI), retail and hospitality businesses as the previous versions. The C-Series AiO’s provide highly configurable, ruggedized touchcomputers in two screen sizes: 19-inch and 22-inch, plus the choice of industry leading Elo touchscreen technologies, now featuring iTouch Plus Zero-bezel Multi-touch Surface Acoustic Wave. The C-Series touchcomputer family has been developed to meet the demanding needs of a wide variety of point-of-sale (POS), point-of-information (POI), and point-of-service venues, including retail and hospitality display units, customer loyalty systems, internet access sites and mobile kiosks.

The C-Series All-in-One touchcomputer platform offers big, bright LED HD displays in a wide-aspect ratio. This makes the C-Series an excellent choice for retail point-of-information, counter top product demonstration or customer information systems. In addition, hospitality host and seating systems that depend on an accurate display of restaurant layouts can utilize the wide screen of the C-Series and the additional screen space available to display their seating/ floorspace. The C-Series is RoHS compliant, Energy Star 5.2 certified, and includes an enclosure design with an IPX1 spill-resistant rating, protecting the unit from liquid drips and spills. The C-Series is an excellent fit for a wide variety of retail and hospitality settings.

The C-Series touchcomputers bring flexibility with your choice of connectivity, serviceability with easy access to key components, and a choice of processing power. In addition, an array of field-installable peripherals, spill-resistant sealing, and a full range of standard of input/output port connections make the C-Series both versatile and powerful.

The C-Series is engineered for flexibility, with optional memory and storage configurations, as well as scalable computing power featuring two high-performance processor configurations:

  • C2 Rev.B models (19C2 and 22C2) with fanless Intel Atom Dual- Core 1.86GHz N2800 processor.
  • C3 Rev.B models (19C3 and 22C3) with fan-cooled 3rd Generation Intel Core-i3, 3.3GHz i3-3220 processor and HD2500 graphics.

Press release

Features Benefits
19" and 22" 16:9 High Definition (HD) widescreen with high contrast LCD display Provides a unique HD experience and interactivity
Clean and neat with only a single wire for power required in many applications Improved aesthetics, ease of integration into any environment or application
Full range of standard connectivity ports to add functionality (USB, serial, etc) Allowing for easy integration to any legacy or new install environments
Special USB ports around periphery of monitor provide the ability to integrate peripherals with no external wiring Clean look, added security; no accidental disconnects
Choice of high-performance processor configurations Facilitates a wide range of computing options, including low cost and high performance
Built-in RAID (C3 models) & second hard drive option (all models) for expanded storage or RAID configuration Allows for either additional capacity or increased reliability (RAID) convenience and reduces downtime with continuous backup
Choice of industry-leading touch technologies including iTouch Plus (zero-bezel multi-touch surface acoustic wave) and AccuTouch “no-bezel” (resistive) Touch options for any application or environment; zero-bezel designs offer seamless, edge-to-edge design for a sleek appearance that is easy to clean and maintain
"Designed for touch" from the ground-up; stable stand and tilt able display with VESA mount for table-top, wall or pole mounting options Durability to withstand the rigors of use in public environments with mounting options that complement a variety of configurations
Field-installable peripherals Minimizes downtime with peripherals that are easily installed in the field rather than factory
Excellent cable management and cables hidden from view Prevents accidental disconnection and gives a clean, professional look
Energy Star 5.2 certified Lower energy costs and better for the environment
Worldwide agency approvals Meets local agency approvals, as required in many countries
3-year warranty plus Elo quality and reliability Satisfaction and peace of mind from 40 years of experience built into all products
 
Fanless
Fan-cooled
Model
C2 Rev.B Models
C3 Rev.B Models
Screen Size 19" / 22" 19" / 22"
Processor Intel 1.86GHz Atom Dual-Core N2800 1MB L2 Cache
1MB L2 Cache
2.5 GT/s Direct Media Interface (DMI)
Intel Core i3 3.3GHz i3-3220 3MB Intel® Smart Cache
5 GT/s Direct Media Interface (DMI)
Chipset Intel NM10 Express Intel H61 Express
Video Intel GMA 3600 Intel HD Graphics 2500
BIOS AMI AMI
Memory (RAM)
800 MHz min
2GB 1333MHz DDR3 SO-DIMM on 1 of 2 slots
(Expandable to 4GB maximum1 on 2 slots)
2GB 1333MHz DDR3 SO-DIMM on 1 of 2 slots
(Expandable to 8GB maximum2 on 2 slots)

(1) Maximum memory using 2 slots. Expandable up to 4GB maximum,SO-DIMM DDR3-1333 (PC3-10600).

(2) Maximum memory using 2 slots. Each slot can support up to 4GB maximum. Expandable up to 8GB maximum, SO-DIMM DDR3-1333 (PC3-10600).

Hard Disk Drive 320GB 2.5" 5400RPM Advanced Format (4K) SATA HDD3
(3) GB equals one billion bytes when referring to storage capacity. Accessible capacity may be less.
RAID Not supported RAID 0 and 1

,
Model
C2 Rev.B Models
C3 Rev.B Models
USB Ports 6 x USB 2.0 (4 on I/O, 2 x USB Front Access)
Additional internal ports available for optional Elo peripherals
Serial Ports 2 x NATIVE RS-232 Serial (standard)
Parallel Ports N/A
PS/2 Ports N/A
Ethernet Port 1 x LAN RJ45 (Gigabit)
Wireless Optional USB wireless kit available (802.11b/g/n)
Cash Drawer Port Built-in 12V/24V Cash Drawer Port (24V default; selectable via jumper)
Additional Ports N/A
Additional Video Out 1 x 2nd VGA out port
Audio Ports 1 x 3.5mm line-in
1 x 3.5mm line-out
1 x 3.5mm mic-in
Speakers Two 2W internal speakers
Operating System Options No Operating System
Microsoft® Windows® XP Professional Service Pack 3 (32-bit only)
Microsoft Windows 7 Professional Service Pack 1 (64-bit4 and 32-bit)
4Windows 7 64-bit only available on i3/i5-processor systems; Atom-based systems do not support 64-bit graphics.
Languages Windows XP – 24 Language groups
Windows 7 – 35 Language groups
Display 19" Models: 18.5" diagonal, active matrix TFT LCD (LED)
22" Models: 21.5" diagonal, active matrix TFT LCD (LED)
Aspect Ratio 16:9 (wide)
Useful Screen Area
(H x V)
19" Models: 16.1" x 9.1" (409.8mm x 230.4mm)
22" Models: 18.8" x 10.6"(476.6mm x 268.1mm)
Native (optimal) Resolution 19" Models : 1366 x 768 @ 60Hz
22" Models: 1920 x 1080 @ 60Hz
Colors 16.7 million
Brightness(typical) LCD panel: 250 nits
AccuTouch: 200 nits
iTouch Plus: 225 nits
Response Time (typical) 19" Models: Total: 5 msec
22" Models: Total: 5 msec
Viewing Angle (typical) Help on this topic

19" Models:
Horizontal: ± 85° or 170° total
Vertical: : ±80° or 160° total

22" Models:
Horizontal: ± 85° or 170° total
Vertical: ± 80° or 160° total

Contrast Ratio (typical) 19" Models: 1000:1
22" Models: 1000:1
Control Buttons Controls (bottom): Power, brightness up, brightness down, volume up, volume down
Security lockouts:Power and control buttons lock
Available Touch Technologies AccuTouch "No Bezel" (Resistive)
iTouch Plus (Zero-Bezel Multi-touch Surface Acoustic Wave)
Model
C2 Rev.B Models
C3 Rev.B Models
Power Supply External 12VDC universal-type power supply brick
AC input voltage: 100-240VAC
Input frequency: 50-60Hz
Maximum output power: 150W (Max draw: 170W)
Maximum Power Consumption
(without peripherals)
19" Models: 52W
22" Models: 54W
19" Models: 74W
22" Models: 87W
Energy Star Yes Yes
Maximum Touchcomputer Dimensions
(W x H x D)
19" Models: 18.7" x 14.2" x 12.4" (475mm x 360mm x 316mm)
22" Models: 21.2" x 14.3" x 12.7" (540mm x 364mm x 323mm)
Maximum Touchcomputer Dimensions With Stand
(Display at 0° tilt, W x H x D)
19" Models: 18.7" x 14.9" x 8.9" (475mm x 380mm x 226mm)
22" Models: 21.2" x 15.3" x 8.9" (540mm x 389mm x 226mm)
Maximum Touchcomputer Dimensions Without Stand
(W x H x D)
19" Models: 18.7" x 11.9" x 3.8" (475mm x 302mm x 98mm)
22" Models: 21.2" x 13.1" x 3.8" (540mm x 333mm x 98mm)
Shipping Box Dimensions
(W x H x D)
19" Models: 23.2" x 19.5" x 14.2" (590mm x 495mm x 360mm)
22" Models: 26.0" x 20.3" x 14.2" (660mm x 516mm x 360mm)
Model
C2 Rev.B Models
C3 Rev.B Models
Weight (with stand) 19" Models:
18.3 lbs (8.3 kg)
22" Models:
20.1 lbs (9.1 kg)
19" Models:
18.3 lbs (8.3 kg))
22" Models:
20.7 lbs (9.4 kg))
Weight (without stand) 19" Models:
14.3 lbs (6.5 kg)
22" Models:
16.1 lbs (7.3 kg)
19" Models:
14.3lbs (6.5kg)
22" Models:
16.8 lbs (7.6 kg)
Shipping Weight 19" Models:
26.5 lbs (12.0 kg)
22" Models:
28.4 lbs (12.9 kg)
19" Models:
26.7 lbs (12.1 kg)
22" Models:
29.3 lbs (13.3 kg)
Temperature Operating: (0°C to 35°C) 32°F to 95°F
Storage: (-20°C to 60°C) -4°F to 140°F
Humidity (non-condensing) Operating: 20% to 80%
Storage: 5% to 95%
Form Factor Desktop
Mounting Options 100mm VESA mount or secure base to tabletop or desktop
Enclosure Color Dark grey
Real-Time Clock Replaceable lithium-ion battery for clock
MTBF 50,000 hours demonstrated
Sealing
  • Touchscreen sealed to sub-bezel (AccuTouch, iTouch Plus)
  • Touchscreen sealed to LCD (all)
  • IPX1
Power Cables North American and European power cables included
Other Features
  • Serviceable internal components
  • Removable base with 100mm VESA mounting
  • Threaded holes on bottom of base for mounting
  • Kensington security lock

Windows is a trademark of the Microsoft Corporation.

MTBF (Mean Time Between Failures)

An MTBF measurement is based on a statistical sample and is not intended to predict any one specific unit's reliability; thus MTBF is not, and should not be construed as, a warranty measurement.

Expansion Options

  • Wireless Adapter (USB, 802.11b/g/n)

Upgrade Options

  • Second 320GB Hard Disk Drive (HDD) Kit
  • Second HDD/SSD Mounting Bracket Kit Only
  • 2GB DDR3 SODIMM Memory Kit
  • 4GB DDR3 SODIMM Memory Kit

Accessories

Power Cables: North American and European power cables included. United Kingdom AC power cables are included with the part numbers available for the EMEA region.

Additional/Replacement AC Power Cables: Additional/replacement AC power cables are available at additional cost as below:

North America: part number E042259
Europe/Korea: part number E690013
China: part number E030476
United Kingdom: part number E235317
Taiwan: part number E637694
Argentina: part number E98419
Japan: part number E109553
Japan 3-pin to 2-pin adapter: part number E351985


Replacement DC Power Supply Brick: 12V DC power brick, part number E806884, is available at additional cost.

IntelliTouch Stylus PenOptional IntelliTouch/iTouch Stylus Pen: Stylus pen with rubber tip, designed specifically for use with IntelliTouch or iTouch surface wave touch technology. Part number D82064-000, available at additional cost.

 

External Elo Peripherals:

Optional Peripherals

  • Magnetic Stripe Reader (MSR)
  • Customer Display (2x20 VFD)
  • 7" LCD Customer Display (with or without touch) *Requires Second Rear-Facing LCD Mouting Bracket Kit (E750095)
  • Second Rear-Facing LCD Mounting Bracket Kit
  • Biometric Fingerprint Reader (FPR)
  • Wireless Adapter (USB, 802.11b/g/n)

Magnetic Stripe Reader

The MSR is a USB 2.0 device that reads all three data stripes on standard credit cards or driver's licenses conforming to ISO/ANSI standards. The MSR has foreign language capability. The MSR is powered from the USB port; no external power is needed. The MSR features are:

  • Reads up to 3 tracks of information
  • Bidirectional swipe reading
  • Superior reading of high jitter, scratched, and worn MagStripe cards
  • Reliable for over 1,000,000 card swipes
  • Reads ISO7811, AAMVA, and most other card data formats
  • PC software makes configuration changes easy
  • Swipe speeds from 3 to 60 inches per second
  • Interfaces: USB-IDTech-HID
  • Fully supports USB 2.0
  • Part Number: E545781

Customer Display (2x20 VFD)

The 2x20 VFD Rear-Facing Customer Display is a USB-powered device that may be mounted to any of the four mounting locations located on the display head top, bottom, left, and right side of the touchcomputer. The specifications for the customer display are as follows:

Feature Description
Display Type Vacuum fluorescent display (VFD)
Display Color Green
Display Pattern 5x7 dot matrix
Brightness 350-600 cd/m2
Characters Available 95 alphanumeric & 32 international characters
Dot Size (X x Y) 0.86 x 1.2mm
Font Size (W x H) 5.5 x 10.5
Character Number 20 characters by 2 lines, for a 5 x 7 dot matrix font
Interface USB
Part Number E879762; CAD drawing available upon request

0700L Rear-Facing Customer LCD

The 0700L touchmonitor can be applied as a secondary, customer-facing display in retail environments. Power, video and touch are all provided through a single USB cable, available with either AccuTouch or no touch. Requires Rear- facing LCD Monitor Bracket Kit (Part number E835074).

Feature Description
Display Type 7" diagonal, Active matrix TFT LCD
Aspect Ratio 16x9 Widescreen
Useful Screen Area Horizontal: 6.0" (194mm)
Vertical: 3.4" (87mm)
Brightness 160-180 nits
Colors 16.7 million
Contrast Ratio 500:1
Viewing Angle (typical) Horizontal: ±70° or 140° total
Vertical: -60°/+50° or 100° total
Interface USB
Part Number AccuTouch (E791658); No touch (E807955)

Biometric Fingerprint Reader (FPR)

The Biometric Fingerprint Reader, part number E375206, is a USB-powered device that may be mounted to any of the four mounting locations located on the display head top, bottom, left, and right side of the touchcomputer. The reader optically scans the fingerprint when the user touches the glowing window. Optical technology gives the highest quality fingerprint scans and reliability. Fingerprint reader specifications are shown in the table below:

Feature Description
Finger Print Reader DigitalPersonaU.are.U
Power Supply 5.0VDC ± 0.25V
Current Draw - Scanning Mode 190 mA (typical)
Current Draw - Idle Mode 140 mA (typical)
Current Draw - Suspend Mode 1.5 mA (typical)
Image Resolution 512 dpi
Image Color 8-bit gray level
Scan Capture Size (W x H, Nominal) 14.6mm x 18.1mm
Image Capture Speed 100ms
USB Type 1.0, 1.1 or 2.0
Operating Temperature 0 to 40°C
Electrostatic Discharge (ESD) Up to 19kV mounted in case
Part Number E375206

Touchcomputers

All touchscreens use USB touch controller interface (internally).

Technology Help on this 

topic Color OS Region
Part # (RoHS Compliant)
Fanless Cool and Quiet - C2 Rev.B Models
19" Displays
22" Displays
AccuTouch Dark Grey None Worldwide E591476 E160599
AccuTouch Dark Grey Windows XP Pro SP3 (32 -bit) Worldwide E437597 E838801
AccuTouch Dark Grey Windows 7 Pro SP1 (32- bit) Worldwide E284600 E757949
iTouch Plus Dark Grey None Worldwide E190551 E103960
iTouch Plus Dark Grey Windows XP Pro SP3 (32 -bit) Worldwide E973255 E997742
iTouch Plus Dark Grey Windows 7 Pro SP1 (32-bit) Worldwide E277227 E420297
iTouch Plus White Windows 7 Pro SP1 (32-bit) Worldwide E094910 E757046
Fan-cooled Performance Ultra - C3 Rev.B Models
19" Displays
22" Displays
AccuTouch Dark Grey None Worldwide E460027 E326901
AccuTouch Dark Grey Windows XP Pro SP3 (32-bit) Worldwide E245439 E783277
AccuTouch Dark Grey Windows 7 Pro SP1 (64-bit) Worldwide E961407 E708971
iTouch Plus Dark Grey None Worldwide E605073 E352793
iTouch Plus Dark Grey Windows XP Pro SP3 (32-bit) Worldwide E777002 E969855
iTouch Plus Dark Grey Windows 7 Pro SP1 (64-bit) Worldwide E797640 E568461

Customer-installable Options, Peripherals and Upgrades


Options/Peripheral/Upgrades Color Part # (RoHS Compliant)
12V DC Replacement Power Supply Black E806884
Magnetic Stripe Reader Dark Grey E545781
Rear-Facing Customer Display (2x20 VFD) Dark Grey E879762
Rear-Facing LCD Monitor Bracket Kit N/A E750095
0700L 7" Rear Facing LCD - no touch Dark Grey E807955
0700L 7" Rear Facing LCD - AccuTouch Dark Grey E791658
Biometric Fingerprint Reader Dark Grey E375206
USB Wireless Kit (B/G/N) N/A E249774
Second 320GB Hard Disk Drive (HDD) Kit N/A E826525
Second HDD/SSD Mounting Kit Only (no drive) N/A E778613
2GB DDR3 Memory SO-DIMM Kit, 1333MHz N/A E527851
4GB DDR3 Memory SO-DIMM Kit, 1333MHz N/A E581416

Warranty, Service and Certifications

Warranty 3 years
Optional Product Coverage Advance Unit Replacement program (North America only)
Extended Warranty (North America and EMEA only)
MTBF 50,000 hours demonstrated




Agency Approvals  Help on this topic
UL/cUL
FCC
Germany TUV
Europe CE
Europe CB
Mexico COC
Argentina S-mark (power brick only)
Australia C-Tick
Japan VCCI
IPX1
Energy Star 5.2

MTBF (Mean Time Between Failures)

An MTBF measurement is based on a statistical sample and is not intended to predict any one specific unit's reliability; thus MTBF is not, and should not be construed as, a warranty measurement.

Documentation

Additional Support Documentation

How-to-Buy

For purchasing information:

  • Discontinued Products