Elo Touch Solutions

C-Series Medical (CM-Series) 19-inch and 22-inch Wide Aspect Ratio All-in-One Desktop Touchcomputers for Healthcare Settings

 

The Elo Touch Solutions CM-Series All-in-One touchcomputers for healthcare applications platform leverages the same quality, performance, configurations and design as our popular C-Series touchcomputer. The CM-Series offers bigger, brighter displays in a wide-aspect ratio.  This makes the CM-Series an excellent choice for applications requiring a larger display area than traditional touch computers. Particularly desirable for viewing images, including patient characteristics, training and education where high quality visual presentation is required.

The CM-Series touchcomputers bring flexibility with a choice of configuration and connectivity, serviceability with easy access to key components, and a choice in processing power.  In addition, an array of field-installable peripherals, spill-resistant sealing, and a selection of input/output port connection options make the CM-Series both versatile and powerful. It is designed with the future in mind, allowing easy field serviceability of all of the main components.

The CM-Series is engineered for flexibility, with optional memory and storage configurations, as well as scalable computing power featuring two high-performance processor configurations:

  • Cool and Quiet CM2 Fan-less Intel Atom Dual-Core 1.66 GHz
  • Performance Ultra CM3 Fan-cooled Intel Core 2 Duo 3.0 GHz

The flexibility, serviceability and performance of the CM-Series are rare in all-in-one touchcomputers designed for healthcare applications. In a stylish, compact design, the CM-Series provides highly configurable, ruggedized touchcomputers, in two screen sizes: 19-inch and 22-inch, plus the choice of industry-leading Elo Touch Solutions touchscreen technologies: AccuTouch 5-wire resistive, IntelliTouch surface acoustic wave and iTouch zero-bezel surface acoustic wave.  The CM-Series touchcomputer family has been developed to meet the demanding needs of healthcare applications and is ready to be deployed with confidence in any healthcare facility requiring additional security offered by medical certifications.

Article

The CM-Series (AiO) Touchcomputer featured on Hearst Electronic Products Website Read more

And in the CRN website
Read more

All these models also support multiple customer-installable memory and storage configurations including:

  • Up to 4GB RAM
  • 2nd hard drive option, for expanded storage or RAID configuration
  • A full-range of standard connectivity ports including:
  • 6 x standard USB 2.0
  • 2 x USB-to-Serial RS-232
  • 1 x Gigabit Ethernet
  • 3 x 3.5mm audio (line in, mic in, audio out)
  • HDMI out (C3 only)

Elo CM-Series touchcomputers are offered with your choice of the following operating systems (OS): Windows 7, or no OS. Models with the IntelliTouch Plus product technology and Windows 7 support multi-touch functionality. Other touch product technologies with Windows 7 Operating System support single-finger gestures only.

Press releaseCompare Elo all-in-one touchcomputersCompare Elo products for medical healthcare

Features Benefits
19" and 22" 16:9 high definition widescreen with high contrast LCD display Provides a never before seen HD interactivity POI solution
Clean and neat with a single wire for power required in many applications Improved aesthetics, ease of integration into medical carts and settings
Full range of standard connectivity ports plus expansion ports to add functionality (serial, USB, HDMI and PCI-E optional I/O)Allowing for easy integration to any legacy or new install environment
Provides the ability to integrate peripherals with no external wiring including webcam Clean look, added security; webcam for simplified user assist
Choice of high-performance processor configurations Facilitates a wide range of computing options, including low cost and high performance
Supports industry standard low profile PCI-E (PCI Express) expansion cards Outstanding configurability/customization options to meet all your connectivity needs
Second hard drive option for expanded storage or RAID configuration Enables extra storage capacity or disk mirroring (RAID) for data protection

Disk mirroring/RAID available with installation of 3rd party RAID software solution

Choice of three industry-leading touch technologies including AccuTouch zero-bezel  (resistive), IntelliTouch Plus (multi-touch surface acoustic wave), and iTouch (zero-bezel surface acoustic wave) Touch options for any application or environment; zero-bezel designs offer seamless, edge-to-edge design for a sleek appearance that is easy to clean and maintain
"Designed for touch" from the ground-up; stable stand and tilt able display with VESA mount for table-top, wall or pole mounting options Durability to withstand the rigors of use in a public environment; mounting options to complement clinical use, attachment to diagnostic systems, and public setting
3 year warranty plus Elo quality and reliability Satisfaction and peace of mind from nearly 40 years of experience built into all products
 
Fanless Cool and Quiet
Performance Ultra
Model
CM2 models
CM3 models
Processor Intel 1.66GHz Atom Dual-Core D510
1MB L2 Cache
533MHz System Bus
Intel 3.0GHz Core 2 Duo E8400
6MB L2 Cache
1333MHz System Bus
Chipset Intel NM10 Express Intel G41 Express
Video Intel GMA 3150 Intel GMA X4500
BIOS AMI
Memory (RAM)
800 MHz min
2GB Low-Profile DDR2 DIMM
on 1 of 2 slots
(Expandable to 4GB max1 on 2 slots)
2GB Low-Profile DDR2 DIMM
on 1 of 1 slot
(Replaceable with 4GB max2 on 1 slot)

(1) Maximum memory using 2 slots. Expandable up to 4GB max, Low-Profile DIMM DDR2-800 (PC2-6400, dual channel).

(2) Maximum memory using 1 available slot; replacement for single, pre-installed memory module. Replaceable up to 4GB max, Low-Profile DIMM DDR2-800 (PC2-6400, dual channel).

Hard Disk Drive 160GB 2.5” SATA HDD3
(3) GB equals one billion bytes when referring to storage capacity. Accessible capacity may be less.
USB Ports 6 x USB 2.0 (4 on I/O, 2 x USB Front Access)
Additional internal ports available for optional Elo peripherals
Serial Ports 2 x USB-to-Serial RS-232 (standard)
Parallel Ports Optional parallel port card kit available
PS/2 Port N/A
Ethernet Port 1 x LAN RJ45 (Gigabit)
Wireless Optional USB wireless kit available (802.11b/g/n)
Cash Drawer Port Optional cash drawer kit available (12V/24V default; selectable via jumper)
Additional Ports See “Expansion & Upgrade” tab
Additional Video Out Optional 2nd VGA port expansion card Standard HDMI out
Optional 2nd VGA port expansion card
Audio Ports 1 x 3.5mm line-in
1 x 3.5mm line-out
1 x 3.5mm mic-in
Speakers Two 2W internal speakers
Operating System Options No Operating System;
Microsoft Windows 7 Professional (32-bit )
Languages Windows 7 – 35 Language groups
Display 19" models: 18.5" diagonal, Active matrix TFT LCD
22" models: 21.5" diagonal, Active matrix TFT LED LCD
Aspect Ratio 16:9 Widescreen
Useful Screen Area
(H x V)
19" models: 16.1" x 9.1" (409.8mm x 230.4mm)
22" models: 18.8" x 10.6"(476.6mm x 268.1mm)
Native (optimal) Resolution 19" models: 1366 x 768 @ 60Hz
22" models: 1920 x 1080 @ 60Hz
Colors 16.7 million
Brightness (typical) LCD panel: 250 nits
AccuTouch: 200 nits
IntelliTouch Plus: 225 nits
iTouch: 225 nits
Response Time (typical) 5 msec
Viewing Angle
(typical) Help on this topic
Horizontal: ±85 or 170 total
Vertical: ±80 or 160 total
Contrast Ratio (typical) 1000:1
On-Screen Display (OSD) Controls: menu, up, down, select, power
Settings: brightness, contrast, phase, auto adjust, H-position, V-position, clock, sharpness, RGB, OSD H-position, OSD V-position, OSD time, OSD language, recall, power button
Languages: English, French, Italian, German, Spanish, Japanese, Traditional Chinese, Simplified Chinese
Lockouts: user controls
Available Touch Technologies AccuTouch (zero-bezel resistive);
IntelliTouch Plus (multi-touch surface acoustic wave)
iTouch (zero-bezel surface acoustic wave)
Model
CM2 models
CM3 models
Max Power Consumption
(without peripherals)
19" models: 54W
22" models: 54W
19" models: 113W
22" models: 113W
Power Supply External 12VDC universal-type power supply brick
AC input voltage: 100-240VAC
Input frequency: 50-60Hz
Max output power: 180W (Max. draw: 205W)
Maximum Touchcomputer Dimensions (W x D x H) 19" models: 18.7" x 14.2" x 12.4" (475mm x 360mm x 316mm)
22" models: 21.2"x 14.3" x 12.7" (540mm x 364mm x 323mm)
Maximum Touchcomputer Dimensions With Stand
(Display at 0° tilt, W x D x H)
19" models: 18.7" x 14.9" x 8.9" (475mm x 380mm x 226mm)
22" models: 21.2" x 15.3" x 8.9" (540mm x 389mm x 226mm)
Maximum Touchcomputer Dimensions Without Stand (W x D x H) 19" models: 18.7" x 11.9" x 3.8" (475mm x 302mm x 98mm)
22" models: 21.2" x 13.1" x 3.8" (540mm x 333mm x 98mm)
Shipping Box Dimensions (W x D x H) 19" models: 23.2" x 19.5" x 14.2" (590mm x 495mm x 360mm)
22" models: 26.0" x 20.3" x 14.2" (600mm x 516mm x 360mm)
Model
CM2 models
CM3 models
Weight (with stand) 19" models:
20.1lbs (9.1kg)
22" models:
22.2lbs (10.1kg)
19" models:
20.6lbs (9.4kg)
22" models:
22.7lbs (10.3kg)
Weight (without stand) 19" models:
16.1lbs (7.3kg)
22" models:
18.3lbs (8.3kg)
19" models:
16.7lbs (7.6kg)
22" models:
18.7lbs (8.5kg)
Shipping Weight 19" models:
30.1lbs (13.7kg)
22" models:
32.8lbs (14.9kg)
19" models:
30.9lbs (14.0kg)
22" models:
33.0lbs (15.0kg)
Temperature Operating: 32°F to 95°F (0°C to 35°C)
Storage: -22°F to 140°F (-30°C to 60°C)
Humidity (non-condensing) Operating: 20% to 80%
Storage: 5% to 95%
Form Factor Desktop
Mounting Options 100mm VESA mount or secure base to tabletop or desktop
Enclosure Color White
Real-Time Clock Replaceable lithium-ion battery for clock
MTBF 50,000 demonstrated
Sealing Touchscreen sealed to bezel (IntelliTouch Plus)
Touchscreen sealed to sub-bezel (AccuTouch and iTouch)
Touchscreen sealed to LCD (all)
IPX1 drip proof
Power Cables North American and European power cables included
Other Features Serviceable internal components
Removable base with 100mm VESA mounting
Threaded holes on bottom of base for mounting
Kensington security lock

Windows is a trademark of the Microsoft Corporation.

MTBF (Mean Time Between Failures)

An MTBF measurement is based on a statistical sample and is not intended to predict any one specific unit's reliability; thus MTBF is not, and should not be construed as, a warranty measurement.

Expansion Options

  • Wireless Adapter (USB, 802.11b/g/n)
  • Cash Drawer Port (12V/24V) Elo expansion card
  • Second VGA Port Elo expansion card1
  • RAID PCI-E Card1
  • Modem PCI-E Card1
  • Parallel Port PCI-E Card1

(1) Elo PCI-E Expansion Card

Notes:
(a) May install up to two (2) Elo expansion cards OR one (1) Elo expansion card plus one (1) PCI-E expansion card.
(b) Use of PCI-E option cards requires purchasing of PCI-E Expansion Card Option Kit E827958.

Upgrade Options

  • Second 160GB Hard Disk Drive (HDD)
  • 64GB Solid State Drive (SSD) - IMPORTANT: Installation instructions
  • Second HDD/SSD Mounting Bracket, Kit Only
  • 2GB Low-Profile DDR2 Memory DIMM Kit
  • 4GB Low-Profile DDR2 Memory DIMM Kit

Accessories

Power Cables: North American and European power cables included.

Replacement DC Power Supply Brick: 12V DC power brick, part number E726793, is available at additional cost.

IntelliTouch Stylus PenOptional IntelliTouch/iTouch Stylus Pen: Stylus pen with rubber tip, designed specifically for use with IntelliTouch or iTouch surface wave touch technology. Part number D82064-000, available at additional cost.

 

External Elo Peripherals (available in dark gray only):

Magnetic Stripe Reader

The MSR is a USB 2.0 device that reads all three data stripes on standard credit cards or driver's licenses conforming to ISO/ANSI standards. The MSR has foreign language capability. The MSR is powered from the USB port; no external power is needed. The MSR features are:

  • Reads up to 3 tracks of information
  • Bidirectional swipe reading
  • Superior reading of high jitter, scratched, and worn MagStripe cards
  • Reliable for over 1,000,000 card swipes
  • Reads ISO7811, AAMVA, and most other card data formats
  • PC software makes configuration changes easy
  • Swipe speeds from 3 to 60 inches per second
  • Interfaces: USB-IDTech-HID
  • Fully supports USB 2.0
  • Part number: E545781

Customer Display (2x20 VFD)

The 2x20 VFD Rear-Facing Customer Display is a USB-powered device that may be mounted to any of the four mounting locations located on the display head top, bottom, left, and right side of the touchcomputer. The specifications for the customer display are as follows:

Feature Description
Display Type Vacuum fluorescent display
Display Color Green
Display Pattern 5x7 dot matrix
Brightness 350-600 cd/m2
Characters Available 95 Alphanumeric & 32 international characters
Dot Size (X x Y) 0.86 x 1.2mm
Font Size (W x H) 5.5 x 10.5
Character Number 20 Characters by 2 lines, for a 5 x 7 dot matrix font
Interface USB
Part Number E879762

Biometric Fingerprint Reader (FPR)

The Biometric Fingerprint Reader is a USB-powered device that may be mounted to any of the four mounting locations located on the display head top, bottom, left, and right side of the touchcomputer. The reader optically scans the fingerprint when the user touches the glowing window. Optical technology gives the highest quality fingerprint scans and reliability. Fingerprint reader specifications are shown in the table below:

Feature Description
Finger Print Reader DigitalPersona U.are.U
Power Supply 5.0VDC =/- 0.25V
Current Draw - Scanning Mode 190 mA (typical)
Current Draw - Idle Mode 140 mA (typical)
Current Draw - Suspend Mode 1.5 mA (typical)
Image Resolution 512 dpi
Image Color 8-bit gray level
Scan Capture Size (W x H, Nominal) 14.6mm x 18.1mm
Image Capture Speed 100ms
USB Type 1.0, 1.1 or 2.0
Operating Temperature 0 to 40°C
Electrostatic Discharge (ESD) Up to 15kV mounted in case
Part Number E375206

Webcam

The Webcam module is a USB-powered device that includes a 2.0 megapixel camera, with stereo microphones built in. This webcam is capable of 2.0MP video at 5fps. This webcam can run on the drivers that are already preset in Windows XP, Windows Vista and Windows 7, and POSReady 2009. The built-in digital microphone for this webcam module is compliant with USB Audio Class 1.0. Webcam module specifications are shown in the table below:

Feature Description
2.0MP Webcam w/2 x Digital Microphone MIT-AA20DA1
USB Type 1.0, 1.1 or 2.0
Video Resolution 1600x1200, 1280x1024, 640x480, 352x388, 320x240, 176x144, 160x120
Auto Frame Rate 5fps max @ 2.0 megapixels (1600x1200);
24fps max @ VGA mode (640x480)
Field Of View (FOV) 66°
Focus Range 40cm ~ Infinity
Input Voltage 5.0VDC ± 0.25V
Operation Current Under 150mA
Standby Mode 40mA ± 5mA
Operating Temperature 0 to 40°C
Supported Operating Systems Windows XP, Windows 7, Windows Vista, POSReady 2009
Part Number E454277

Note: Standard peripherals above may not meet UL (UL60601-1), cUL (CAN/CSA C22.2 No 601.1-M90), TUV (EN 60601-1), CB (IEC 60601-1), and IPX1 drip-proof ratings and therefore are not rated for use in environments requiring these certifications. Please see specific peripherals specifications for further details.

Touchcomputers

AccuTouch touchscreens have antiglare surface treatment.
All touchscreens use USB touch controller interface (internally).

Technology Help on this topic Color OS Region
Part # (RoHS Compliant)
Fanless Cool and Quiet – CM2 Models
19" Displays
22" Displays
AccuTouch White None North America, EMEA E248337 E511174
IntelliTouch Plus White Windows 7 Pro North America, EMEA E625099 E335320
iTouch White No OS North America, EMEA E030669 E743053
Performance Ultra – CM3 Models
19" Displays
22" Displays
AccuTouch White None North America, EMEA E603741 E290480
IntelliTouch Plus White Windows 7 Pro North America, EMEA E688983 E686627
iTouch White No OS North America, EMEA E413471 E443709


Customer-installable Options, Peripherals and Upgrades (available in dark gray only)

Options/Peripheral/Upgrades Color Part # (RoHS Compliant)
Magnetic Stripe Reader Dark Grey E545781
Rear-facing LCD Monitor Bracket Kit Dark Grey E750095
Rear-facing Customer Display (2x20 VFD) N/A E879762
Biometric Fingerprint Reader Dark Grey E375206
Webcam Kit (2.0 MP) Dark Grey E454277
USB Wireless Kit (B/G/N) Black E249774
Powered USB (2x12V) + Cash Drawer Port (12V/24V) Elo Expansion Card1 N/A E389690
2nd VGA Port Elo Expansion Card1 N/A E017487
RAID Controller PCI-E Card2 N/A E383216
56K Modem PCI-E Card2 N/A E763313
Parallel Port PCI-E Card2 N/A E368899
PCI-E Expansion Card Option Kit2 N/A E827958
2nd 160GB Hard Disk Drive (HDD) Kit N/A E596876
64GB SSD (Solid-State Drive) Option Kit
Installation instructions
N/A E112963
2nd HDD/SSD Mounting Kit only (no drive) N/A E627127
1GB Low-Profile DDR2 Memory DIMM, 800MHz N/A E309480
2GB Low-Profile DDR2 Memory DIMM, 800MHz N/A E355477
4GB Low-Profile DDR2 Memory DIMM, 800MHz N/A E331130

(1) Use of PCI-E option cards REQUIRES purchase of PCI-E Expansion Card Option Kit.
(2) Required to use PCI-E Expansion Card options

Note: Standard peripherals above may not meet UL (UL60601-1), cUL (CAN/CSA C22.2 No 601.1-M90), TUV (EN 60601-1), CB (IEC 60601-1), and IPX1 drip-proof ratings and therefore are not rated for use in environments requiring these certifications. Please see specific peripherals specifications for further details.

Warranty, Service and Certifications

Warranty 3 years
Optional Product Coverage Advance Unit Replacement program (North America only)
Extended Warranty (North America and EMEA only)
MTBF 50,000 demonstrated
Agency Approvals Help on this topic UL 60601-1, cUL (CAN/CSA-C22.2 No. 601.1-M90), TUV (EN 60601-1), CB (IEC 60601-1), IPX1, FCC (Class A), CE (Class A), VCCI (Class A), C-Tick (Class A), NOM COC, AR S-Mark, GOST-R
Elo Declarations: RoHS, WEEE, CE

MTBF (Mean Time Between Failures)

An MTBF measurement is based on a statistical sample and is not intended to predict any one specific unit's reliability; thus MTBF is not, and should not be construed as, a warranty measurement.

Documentation

Additional Support Documentation

How-to-Buy

For purchasing information:

Medical and Healthcare Application Disclaimer: It is the sole responsibility of any person intending to commercialize, market or use any of Elo Touch Solutions, Inc. or its family of companies ("Elo") products for medical or healthcare applications to ensure that such product is adequate and appropriate for the person's intended use and complies with all applicable laws, regulations, codes and standards including but not limited to the European Union Medical Device Directive, United States Federal Food, Drug, and Cosmetic Act, regulations of the United States Food and Drug Administration (FDA), and other similar legislation in jurisdictions around the world, and for obtaining and maintaining any required regulatory approvals including but not limited to any required market clearances. Elo has not sought nor received any rulings from the FDA or any other federal, state, or local government agency or notified body as to the safety, effectiveness or appropriateness of its product for such applications. Persons intending to evaluate or use Elo's product for medical or healthcare purposes must rely on their own medical and legal judgment without any representation on the part of Elo.