Why an Elo Touchmonitor?
Buying an Elo touchmonitor is the surest, fastest way to get your touchscreen application up and running and make sure it stays that way for a long time. Because standard desktop monitor models change frequently-and are seldom designed with touch in mind-it's difficult for typical providers of touchmonitors based on office desktop displays to ensure reliability under the heavy usage experienced by the most successful touch-based systems.
The Elo line of touchmonitors gives you the advantage of nearly 40 years of experience in touchmonitor design. We continuously listen to our customers' demands for better touch solutions, and we've implemented these needs into our newest line of touchmonitors-which can truly be called "designed for touch." In the new line, Elo has applied its extensive knowledge of touch technologies and LCDs to the design and manufacture of consistently high-quality, reliable touchmonitors with full agency approvals and renowned service and support.
Elo touchmonitors allow you to source a complete touch hardware solution from one vendor rather than three (touchscreen kit, monitor, integration service). So Elo touchmonitors save you both time and a potentially high investment in monitor integration (capital equipment, supplies, facilities, expertise, and personnel).
Not all touchmonitors are created alike. Elo sets monitor specifications that enable the production of high-quality, low-cost monitors optimized for touch. Elo can also provide custom modification, incorporating a variety of cabling, sealing, packaging, and other options, so your touchmonitor is perfectly suited to your application.
Elo and its distribution partners can offer you touchmonitors that are ready to use, right out of the box. Touchmonitors for kiosk and industrial applications have fixed outside dimensions. Elo will maintain the model design of its metal-chassis touchmonitors much longer than the average plastic-case monitor manufacturer, thus reducing the need to redesign your application around a monitor component change.
Everyone knows to avoid electrical shock from high-voltage components inside the monitor, but did you know that it's possible to shorten the life of your monitor if the power tap is installed incorrectly? Or that if a touchscreen is poorly sealed to the monitor interface, it will allow dust to degrade the optics of your touchscreen? With an Elo touchmonitor you get assurance of lasting quality and safety.
To ensure that the touchmonitor makes it to you-and on to your customer-Elo takes special care in securing touch components inside the monitor and using packaging that withstands all industry-standard drop tests. Shipment of each box includes a force indicator that warns if excessive force and possible damage occurred during shipping.
Elo touchmonitors ship with an Elo TouchTools CD, which contains drivers for all popular operating systems, technical manuals, and diagnostic software. Drivers, technical information, and product specs are also available 24 hours a day on this web site.
Elo Touchmonitors Come with Agency Approvals
Standard Elo touchmonitors are recertified after the addition of touch components (FCC, CE, TÜV, UL, cUL) for ease in certifying your end system. In fact, standard Elo touchmonitors contain all best-practice recognized features, such as digital on-screen display (OSD) controls; power management (Energy save mode, VESA/DPMS); and Plug and Play compatibility (VESA DDC1 and 2B compliant).
The Elo technical support and application engineering staff bring a wealth of experience to the development and deployment of touch-based systems. With resources throughout the United States, Europe, and Asia, Elo can provide technical support and application engineering assistance almost anywhere in the world-on site if necessary-including guidance in the advanced setup and configuration of Elo software drivers for special needs. Elo offers a variety of online resources to help customers and developers troubleshoot problems. These resources include step-by-step troubleshooting and online diagnostic tools; "TouchTools Software," offering a complete line of software drivers and development tools for all popular operating environments; and downloadable product manuals and literature.
Without the agreement of the monitor manufacturer, a monitor's warranty is voided as soon as the monitor is opened. When you purchase Elo touchmonitors, Elo guarantees full customer satisfaction. Every Elo touchmonitor, the world over, comes with quality service. Elo also offers out-of-warranty repair services for your convenience.