Restaurant
and Hospitality Point-of-Sale (POS)
A Touch of Dining Out: From Fast Food to Finger Food
In an industry
where employee turnover is high, simplifying the POS operation is often
a major issue. Fortunately, an Elo touchscreen's natural, direct
interface not only helps reduce training time and operator error, it
also enhances time-sensitive operations from the reservation area to
the kitchen. In fact, touch-based systems do more than just accelerate
customer processing.
More and more restaurants and fast-food chains
are using touch-based systems to capture and analyze detailed transaction
data, while building a comprehensive customer database to help them
better manage their businesses. For many Elo customers, a single touch-based
system can analyze counter, delivery, and eat-in information, and handle
timekeeping, labor scheduling, inventory control, management reporting,
accounting, promotions, and marketing. In addition, a self-service
kiosk can speed customers through the process and trim vital overheads.
The results are a faster, more organized service—and satisfied
customers who keep coming back.
Elo has grown to become the leading
supplier of touch solutions for the restaurant and hospitality markets
through both its consistent application of flair and innovation and
its intensive customer care—creating a company that is easy to
do business with.
A Touch of Hospitality: Hotels, Motels, and Lodging
Hoteliers and
innkeepers benefit from the ease of use and simplicity of a touch interface
in many of the same ways as their counterparts in the food service
industry, and not just because many hotels offer a range of dining
experiences. Elo touchscreens and touchmonitors are a natural fit for
this environment because they make the training process fast and easy.
And unlike a keyboard, which gets dirty and becomes less resilient
over time, a touchscreen is durable over the long haul. Touch-based
POS systems can operate in restaurants, bars, conference rooms, and
even the pool areas and other revenue centers.
Elo's
versatile touchmonitors (such as the 1515L) help simplify complex or repetitive tasks and
can be used to control property management, catering, and quality management,
in addition to room management. Customer self check-in kiosks release
vital staff to handle other tasks, with significant savings for the
hospitality provider. Some hotels even place airline-ticketing kiosks
in the lobby, and some airports place hotel reservation kiosks on the
concourse. Both facilities use touch-based kiosks to provide tourists
with local information, including maps of the area highlighting points
of interest.
Elo's touchmonitors are packaged in a range of sizes
and different form factors designed to be placed on existing hospitality
features, such as countertops, server stations, and kitchen areas.
Overview Kiosks
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