Retail Kiosks

Self-Service and Point of Information

Kiosks allow customers to complete self-service transactions, expand inventory reach by providing in-store access to online products, and help build customer loyalty. Brand marketers use kiosks to educate potential customers, getting a consistent message across without employing sales people. The touch interface is universal and can be used by anyone regardless of language, education, or socioeconomic or cultural background.

Here are some of the vast range of applications using Elo touch technology in retail self-service kiosks:

• Multimedia booths provide information and advertising to shoppers, from mobile phone services to specifications on consumer electronics
• POS and merchandising kiosks supply in-store product information and promotional displays and, in some cases, even dispense products
• Employment application-tracking systems ease the recruitment process
• Return and refund kiosks speed the processing of returned merchandise
• Rental application kiosks allow customers to rent anything from a tool to a truck
• Gift registry kiosks make it easy for customers to find the right gift
• Customer loyalty program kiosks encourage purchases that generate rewards
• Digital photo stations enable self-service printing and picture sharing

Our survey asked participants to choose the two most influential suppliers in each of ten categories. … There were several categories in which a single vendor was way ahead of the pack. One such category was enclosures, … touchscreens and monitors was another: Elo TouchSystems was the front-runner, with [the other leading brand] coming a respectable distance behind as second. – Kiosk Business magazine

Countertop and Mini Kiosks with Touchmonitors or Touchcomputers

Countertop displays are perfect for a wide range of applications where cost, mobility, and flexibility are top criteria. They can fit into just 25 to 50 percent of the footprint of a freestanding kiosk enclosure and are easily moved around to meet changes in floor space layouts.

Smaller mini kiosks at the point of decision are an effective way for retailers to further maximize valuable floor space. Mini kiosks satisfy on-demand shopping, serving as shelf-edge information displays, price checkers, and payment terminals; they even work as shopping assistants installed directly on customer carts.

Elo touchmonitors (such as the 1529L) come packaged in different form factors designed to be placed on existing retail display fixtures, such as shelving, countertops, a customer service desk, or aisle end cap displays, or incorporated into other product merchandising displays to expand interactive opportunities. Elo offers countertop touchmonitors up to 19", as well as standard and custom monitors 12" and smaller, which are ideally suited to complement the rise in mini kiosks.

• Choice of touchmonitor or all-in-one touchcomputer, each fitting within the same footprint
• Attractive styling from all angles, with cables hidden from user view
• Elegant beige or dark grey
• Spill-resistant sealing
• Controls on the side rather than the front, plus lockout function for public use

Interactive Digital Signage and Oversized Kiosks

Bigger is better. Today, networked digital signage is attracting consumers' attention everywhere. Advertisers appreciate the benefits of multicasting information across locations instantly, as well as the possibilities of targeted narrowcasting of their message at scheduled times. Take your digital signage one step further with the interactivity of touch.

Practical applications include interactive product demonstrations and store directories. Elo can produce both tabletop and rear-mount touchmonitors 32" (such as the 3220L) and larger for your specialized application.

After Hours and Outdoors

Even after closing time, Elo touch technology can interact with your customers. Projected capacitive technology is the best choice for outdoor kiosks and store window applications that may be exposed to harsh weather conditions. The touch function operates through customer-installed materials, including vandal-resistant glass up to 18 mm thick. It can be activated with a gloved hand and keeps working even if the glass is scratched or broken.

Elo Kiosk Touchmonitors

Compact kiosk touchmonitors (such as the 1739L and 1939L) are specially designed to integrate easily into your kiosk enclosure. Elo maintains our models' fixed outside dimensions much longer than the average plastic-case monitor manufacturer, reducing the chance you will need to redesign your kiosk around a monitor component change. The monitors typically include surface-wave technology, the most widely used touch technology for kiosk applications.

• Choose from panels in the same footprint, including wide viewing angle panels for better customer attraction
• Unique precision minibezel has a virtually invisible watertight seal
• Standard sizes from 12" to 32", with larger custom models available
• IntelliTouch clear glass touch technology has the highest light transmission, does not alter display colors, and never needs recalibration
• Increased vandal resistance is available with SecureTouch
• Multiple mounting options add versatility
• Future-generation panels can be phased in without external changes
• Worldwide agency approvals ensure compliance

Point-of-Sale (POS)          Elo in the Retail Market

 Email Page