North America Service
Latin America • Europe • Africa/Middle East • Asia/Pacific
Elo Touch Solutions will be closed Friday, July 3, for Independence Day
The Elo Return and Repair Policy explains guidelines and procedures for returns and repairs.
Did you purchase Advance Unit Replacement (AUR) or On-site Exchange Program (OEP) coverage for the product you will be returning? If so, apply for an on-line RMA to request replacement. Click on the following links for details on the AUR program or OEP.
Have you applied for an RMA on-line before? Please log in to your e-services account.
Is this your first request for an on-line RMA? Register here and choose the purple RMA truck for an Elo user ID and password.
A serial number is required to determine warranty status:
For additional help, contact Elo: