Elo Touch Solutions

North America Service


Latin AmericaEuropeAfrica/Middle EastAsia/Pacific


The Elo Return and Repair Policy explains guidelines and procedures for returns and repairs.

Did you purchase Advance Unit Replacement (AUR) or On-site Exchange Program (OEP) coverage for the product you will be returning? If so, apply for an on-line RMA to request replacement. Click on the following links for details on the AUR program or OEP.

Have you applied for an RMA on-line before? Please log in to your e-services account.

Is this your first request for an on-line RMA? Register here and choose the purple RMA truck for an Elo user ID and password.

A serial number is required to determine warranty status:


North America
Elo Touch Solutions
1420 Davey Rd
Woodridge, IL 60517

Contact: Elo Touch Solutions
Tel: 800-557-1458
Canada
Tracelogix Inc.
202 South Blair Street
Unit 30
Whitby, ON L1N 8X9

For additional help, contact Elo: