North America Service
Latin America • Europe • Africa/Middle East • Asia/Pacific
The Elo Return and Repair Policy explains guidelines and procedures for returns and repairs.
Did you purchase Advance Unit Replacement (AUR) or On-site Exchange Program (OEP) coverage for the product you will be returning? If so, apply for an on-line RMA to request replacement. Click on the following links for details on the AUR program or OEP.
Have you applied for an RMA on-line before? Please log in to your e-services account.
Is this your first request for an on-line RMA? Register here and choose the purple RMA truck for an Elo user ID and password.
A serial number is required to determine warranty status:
For additional help, contact Elo: