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Technical Support

On-line Technical Support is a complete resource for understanding and troubleshooting touch system components:

• Quick start:
  • Connections
  • Touchscreen driver installation
  • Calibration/alignment
  • PDF version (69K) of the quick start pages
• Video Instructions:
  • Installing an MSR on the 17A2
• Software:
  • Diagnostics
  • Driver Notes
  • Touchscreen application tips
• Hardware:
  • Controller diagrams
  • Custom controller setups
  • Touchmonitor and touchcomputer notes
  • Miscellaneous hardware information
• Maintenance:
  • Cleaning
• Troubleshooting:
  • Known Issues
  • Troubleshooting tips
  • Video problems
• Error messages are documented within the Drivers pages

Contact Technical Support for your region.

Additional support information includes:

• Regulatory agencies and compliance requirements
• Manuals
• Discontinued products
• Send files to Elo
• Warranty information
• Glossary