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comdump Checklist

Command format: comdump 1 (or 2)
                             comdump 3 (or 4) 9600 IRQ#

Data must not scroll when screen is not touched

  • If data scrolls when screen is not touched:
    • Bezel is clamped on screen or
    • screen is damaged or
    • cable is shorted

Data must scroll when screen is touched

  • If data does not scroll on touch:
    • Try another COM port if possible
    • Try disconnecting the monitor's power cord briefly, then reconnect and try comdump
    • To prove that the COM port is OK:
      • connect a serial mouse and move it.  If data scrolls, COM port is good

Hshk indication should be DSR CTS

  • If data is OK but handshake is not, try disabling handshaking
    • See the Info section for the driver you are using, in the Drivers section

Confirm [55] [54] in data

  • If no 55 54 in data:
    • an older Elo controller is being used or
    • a current Elo controller is set to emulate an older controller or
    • a non-Elo controller is being used or
    • the controller is malfunctioning or
    • the COM port's settings are incorrect:
      • 9600 baud, no parity, 1 stop bit