Windows 2000/XP USB Driver
Notes
- There are two USB drivers.
One is for use with Windows 98 and Windows Me, and it will also work
with Windows 2000. The other is for use with Windows 2000
and Windows XP. This section documents the USB tool for Windows
2000/XP (sw500756.exe).
- The USB driver does not support full screen DOS
operation.
- A mouse can be used to access programs run in
a Full Screen DOS session.
- Windowed DOS mode is fully supported.
- The USB driver does not support older controllers.
- Only Elo USB-equipped controllers are supported.
- A touch will not wake the system when in Power
Save Standby mode.
- Move the mouse or press a key on the
keyboard to return from Stand-by mode.
- Or, disable Stand-by mode in the Power Management
control.
Installation
- To unzip downloaded files,
use Explorer to locate the sw500756.exe file, then double-click the
filename.The files will be unzipped and placed in a folder named
ELO USB 2KXP Driver.
- Installing
the driver
- Calibrating
(aligning) the touchscreen
Reconfiguration
- You may connect or disconnect the USB connection
at any time, even when the computer is running.
Removal
Information
Troubleshooting
- Human Interface
Device (HID) is not listed in Device Manager after Elo touchmonitor is
connected
- suspect a conflict with USB 2.0 support. See if an
option for "Legacy USB" (or USB 1.x) is available in the BIOS;
if so, select that, reboot and see if the problem is corrected.
- Possible
missing or corrupted HID files ("Error installing mouse" when
installing the HID Drivers, and also a yellow "!" in
Device Manager under Mouse). Check that all of the following
files are present in the \\winnt\system32\drivers folder:
- Hidusb.sys
- Hidclass.sys
- Hidparse.sys
- Mouhid.sys
If
all the files are there, try replacing them with the same files
from a known good system. It is suggested that you save the
original files in a backup directory.
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