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Windows XP/2000 Universal Driver SW500849 - No HID in Device Manager or No Touch (USB)

If the Human Interface Device (HID) is not listed in Device Manager after a USB touchmonitor is connected -

  • Make sure a file named mouhid.sys is in the \windows (or winnt) \system32\drivers folder
    • The file will be missing if a USB mouse has never been connected to the system
    • If the file is not there, connect a USB mouse to the system or copy mouhid.sys from another system
    • Once mouhid.sys is in the proper location, remove and reinstall the touch drivers
  • Possible: Missing or corrupted HID files ("Error installing mouse" when installing the HID Drivers, and also a yellow "!" in Device Manager under Mouse). Check that all of the following files are present in the \\winnt\system32\drivers folder:
    • Hidusb.sys
    • Hidclass.sys
    • Hidparse.sys
    • Mouhid.sys
      If all the files are there, try replacing them with the same files from a known good system. It is suggested that you save the original files in a backup directory.