Skip to content
Corporate Home  |  Tyco Electronics Segment Indicator Electronic Components  |  Segments  |  Who We Are
Elo TouchSystems Home
Sign in to Elo e-Services
Visit www.tycoelectronics.com Elo TouchSystems
Email Email  

Video Problems - No Video

No video, poor video or erratic video:

  • For Windows systems, you should check the screen resolution and refresh rate (to do this in a no-video situation, you will have to connect a working monitor to the system).
    • Control Panel
      • Display
        • Settings tab
    • The Screen Resolution is generally shown on the left side, center of the window. It can be changed by sliding the arrow left or right in the box.
    • Compare the resolution with the supported resolutions in the monitor specifications (on this site, see Products, select by monitor size, select monitor model number, scroll down to Resolution specifications).
    • Note that LCD monitors have an optimum screen resolution.
      • They will not display a resolution higher than the specified resolution.
      • They will display lower resolutions, but the video quality will be diminished.
  • Also, check the Refresh rate.
    • Click the Advanced button on the Settings tab.
      • Select the Monitor tab.
      • The Screen refresh rate should be displayed at about the middle of he Window. Other refresh rates can be selected by clicking the arrow at the right of the drop-down box.
    • Compare the refresh rate with the Hz part of the resolution specifications. Use the drop-down box under the Screen refresh rate to try other refresh rates.
  • If these settings do not correct the problem, and if power and cable connections are OK, then the monitor is probably defective.