Technical Support

On-line Technical Support is a complete resource for understanding and troubleshooting touch system components.

Contact Technical Support for your region.

Quick Start

• Connections
• Touchscreen driver installation
• Calibration/alignment
• PDF version (69K) of the quick start pages

Software

• Application Notes: IDS Remote Management
• Diagnostics
• Driver notes
• Multiple monitor setup in Windows XP
• Touchscreen application tips
• Manual Driver Removal
  • Text Only (31.3K PDF)
  • Pictorial (218.7K PDF)

Hardware

• SSD Installation Instructions
• Touchmonitor and touchcomputer peripherals
• Touchmonitor and touchcomputer notes
• Controller diagrams
• Custom controller setups
• Programming an APR Controller Serial Number
• Miscellaneous hardware information
• Touchcomputer Spare Parts

Maintenance

• Cleaning

Troubleshooting

• Known issues
• Power management
• Troubleshooting tips
• Video problems
• Error messages are documented within the Drivers pages

Additional Information

• Regulatory agencies and compliance requirements
• Manuals
• Discontinued products
• Send files to Elo
• Warranty information
• Glossary