Elo Touch Solutions
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Warranty Information

The following limited warranties information is provided on Elo Touch Solutions products.  The warranty period begins on the date when the Elo product is first shipped to the Elo Touch Solutions customer. For information on returns, see Customer Service for your region.

Controllers
(when sold as components)
(except COACh) 5 years
Interactive Digital Signage (IDS) All IDS display and IDS Computer Module 3 years
Tablets Elo Tablet (ETT10A1)
Elo Tablet Battery
18 months
12 months
Touchcomputers 1520, A-Series, B-Series, C-Series, D-Series and 19R-Series 3 years
Touchmonitors CRT 2 years
LCD 3 years
Touchscreens
(when sold as components)
AccuTouch 5 years
Acoustic pulse recognition (APR) 10 years
CarrollTouch 5 years
IntelliTouch 10 years
IntelliTouch Plus 3 years
iTouch 2 years
Projected capacitive
This technology is currently unavailable
in the United States.
2 years
SecureTouch 10 years
Surface capacitive 5 years
Peripherals and Options
(field-installable)

Magnetic Stripe Readers (MSR)
Rear-Facing Customer Displays (RFCD)
Biometric Fingerprint Readers (FPR)
Barcode Scanners
Webcams
HDD/SSD Kits
Memory
PCI-Expansion Card Kits (for All-in-One Touchcomputers)

3 years
from
manufacture date

Elo also offers an Extended Warranty option.

In addition to our product warranties, we understand the importance of business continuity. If this is a critical issue for you, please consider joining our AUR program available in the US and Canada only or On-site Exchange Program (OEP) for IDS available in the US only.