Warranty Information
The following limited
warranties information is provided on Elo Touch Solutions products. The warranty period begins on the date when the Elo product is first shipped to the Elo Touch Solutions customer. For information on returns, see Customer Service for your region.
Controllers
(when sold as components) |
(except COACh) |
5 years |
| Interactive Digital Signage (IDS) |
All IDS display and IDS Computer Module |
3 years |
| Touchcomputers |
1520, A-Series, B-Series, C-Series, D-Series and 19R-Series |
3 years |
| Touchmonitors |
CRT |
2 years |
| LCD |
3 years |
Touchscreens
(when sold as components) |
AccuTouch |
5 years |
| Acoustic pulse recognition (APR) |
10 years |
| CarrollTouch |
5 years |
| IntelliTouch |
10 years |
| IntelliTouch Plus |
3 years |
| iTouch |
2 years |
Projected capacitive
This technology is currently unavailable
in the United States. |
2 years |
| SecureTouch |
10 years |
| Surface
capacitive |
5 years |
Peripherals and Options
(field-installable) |
Magnetic Stripe Readers (MSR)
Rear-Facing Customer Displays (RFCD)
Biometric Fingerprint Readers (FPR)
Barcode Scanners
Webcams
HDD/SSD Kits
Memory
PCI-Expansion Card Kits (for All-in-One Touchcomputers) |
3 years
from
manufacture date |
Elo also offers an Extended Warranty option.
In addition to our product warranties, we understand the importance of business continuity. If this is a critical issue for you,
please consider joining our AUR program available in the US and Canada only or On-site Exchange Program (OEP) for IDS available in the US only.
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