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Returns and Repairs

For directions on how to return or repair Elo products, click the region in which you purchase.

North America • Latin America • Europe • Africa/Middle East • Asia Pacific

North America

Have you applied for an RMA on-line before? Please log in to your e-services account.

Is this your first request for an on-line RMA? Register here and choose the purple RMA truck for an Elo user ID and password.

The Elo Return and Repair Policy explains guidelines and procedures for returns and repairs.

For additional help, contact Elo:

• Phone: 800-557-1458
• E-mail: rmaservices@elotouch.com

A serial number is required to determine warranty status:

• How do I find my serial number?
• Look up warranty status by serial number
• Limited warranty

Latin America

Use the contact information below, based upon your language:

Your Language	Contact Information
English	Tel: 1-800-557-1458 (toll free) Fax: 650-361-4726 Online form: request technical support
Portuguese	Tel: 55 11 2103-6187 Fax: 55 11 2103-6205 Online form: request technical support
Spanish	Tel: 54 11 - 47332200 Fax: 54 11 - 47332245 Online form: request technical support

Europe and Africa/Middle East

Have you applied for an RMA on-line before? Please log in to your e-services account.

Is this your first request for an on-line RMA? Register here and choose the purple RMA truck for an Elo user ID and password.

The Elo Return and Repair Policy explains guidelines and procedures for returns and repairs.

For additional help, contact Elo:

• Phone: :+32 16 35 21 00
• E-mail: europerma@elotouch.com

A serial number is required to determine warranty status:

• How do I find my serial number?
• Look up warranty status by serial number
• Limited warranty

Asia Pacific

Please log in to your e-services account.