October 2025 Maintenance Release for Android 7.1 and 8.1 Devices

Device Version

  • 3.68.13: I-Series 2.0, PayPoint 2.0, Backpack 2.0
  • 4.68.20+a: I-Series 3.0 AOSP, PayPoint 3.0 AOSP, Backpack 3.0 AOSP
  • 4.68.11: I-Series 3.0 GMS, PayPoint 3.0 GMS, Backpack 3.0 GMS

On October 2nd, 2025, Elo will release a new OS update for its Android 7 and 8 devices. This update includes feature enhancements and bug fixes that will improve the performance and usability of these devices. This update will be available for download on the EloView cloud portal as a dropdown OTA and will become the default OTA download on EloView as of October 9th, 2025. Updates will additionally be available via EloViewHome SDK. Please reach out to your Elo support contact for any additional questions or to get access to a direct download of this update.

New features and enhancements:

  • Implemented X509 certificate-based provisioning for Android 8.1 GMS devices to enhance device security and provisioning automation.
  • Added support for on-demand content status updates to improve visibility into device activity and content playback on EloView.
  • Optimized device reporting to prevent excessive sending of content status, now playing status, and screenshots, reducing unnecessary network traffic on EloView.
  • Resolved an issue where devices could fail to come back online after migration due to improper handling of provisioning and MQTT connection errors.
  • Updated the list of Certificates of Authority used by the OS Update Engine to match the latest Android AOSP standards, ensuring compatibility with new certificates and improving OTA reliability.
  • Resolved an issue where devices were unable to connect using the Provisioning API, ensuring seamless device onboarding and connectivity.

As always, your devices will never prompt for an update or auto-update. Once the update is available, devices can be updated from the EloView Portal or at the device-level from the EloView Control Panel.