EloCare℠
Extended Warranty

Extended Warranty

Extended Warranty

By extending the standard factory warranty for up to five years, customers can align product warranty with planned product life cycles. In the event of an issue, the device is shipped to Elo, repaired, and returned to the customer.

What's Covered

  • >Replacement Parts
    Replacement Parts
  • Repair Labor
    Repair Labor
  • Repair Shipping
    Repair Shipping

Customer is responsible for shipping the device to Elo's repair facility. Typical turn around time from receipt of device to shipment is 14 business days.

Qualifying Products & Offerings

Product Type Product Line Extended Coverage Offerings
All-in-One Devices I-Series Windows, PayPoint®, EloPOS™

4YR Warranty Coverage - Elo P/N: E819598

5YR Warranty Coverage - Elo P/N: E819795

I-Series Android, Elo Pay 7"

3YR Warranty Coverage - Elo P/N: E819394

4YR Warranty Coverage - Elo P/N: E819598

5YR Warranty Coverage - Elo P/N: E819795

3YR Warranty Coverage + ADP - Elo P/N: E130329

4YR Warranty Coverage + ADP - Elo P/N: E130530

5YR Warranty Coverage + ADP - Elo P/N: E130719

3YR Warranty Coverage + ADP + OS 360 - Elo P/N: E130908

4YR Warranty Coverage + ADP + OS 360 - Elo P/N: E131109

5YR Warranty Coverage + ADP + OS 360 - Elo P/N: E131294

Touchscreen Monitors Monitors & Small Format Open Frame

4YR Warranty Coverage - Elo P/N: E898247

5YR Warranty Coverage - Elo P/N: E898449

Computers Elo Computer Module (ECM), EloPOS™ Pack

4YR Warranty Coverage - Elo P/N: E896120

5YR Warranty Coverage - Elo P/N: E896322

Elo Backpack®

3YR Warranty Coverage - Elo P/N: E895914

4YR Warranty Coverage - Elo P/N: E896120

5YR Warranty Coverage - Elo P/N: E896322

Mobile Computers* M50, M60

2YR Warranty Coverage - Elo P/N: E764955

3YR Warranty Coverage - Elo P/N: E765148

4YR Warranty Coverage - Elo P/N: E765352

5YR Warranty Coverage - Elo P/N: E765553

2YR Warranty Coverage + AUR - Elo P/N: E765759

3YR Warranty Coverage + AUR - Elo P/N: E765956

4YR Warranty Coverage + AUR - Elo P/N: E766156

5YR Warranty Coverage + AUR - Elo P/N: E766346

3YR Warranty Coverage + ADP - E672040

5YR Warranty Coverage + ADP - E672239

3YR Warranty Coverage + ADP + OS 360 - Elo P/N: E894122

5YR Warranty Coverage + ADP + OS 360 - Elo P/N: E894322

Accessories Stands

3YR Warranty Coverage - Elo P/N: E375367

4YR Warranty Coverage - Elo P/N: E375573

5YR Warranty Coverage - Elo P/N: E375771

2YR Warranty Coverage + ADP - Elo P/N: E375970

3YR Warranty Coverage + ADP - Elo P/N: E376169

4YR Warranty Coverage + ADP - Elo P/N: E376362

5YR Warranty Coverage + ADP - Elo P/N: E376547

* Battery coverage not included

Purchasing an Extended Warranty

Extended warranty coverage is available wherever Elo devices are sold and may be purchased at the time of purchase or up to one year after the purchase of an Elo device

Get Started with Elo Today.