AI at the Bedside: Empowering the Clinician, Elevating the Patient Experience

The future of healthcare isn’t machine vs. human—it’s human plus machine. As generative AI and machine learning redefine the boundaries of possibility, Elo is committed to creating an AI-ready ecosystem where technology enhances—not replaces—the human touch. In 2025, being a clinician is more complex than ever. Acuity is rising, expectations are intensifying, and the demand for efficient, personalized care continues to grow. But the answer isn't more pressure on our clinicians who are already burned out—it’s smarter systems that support them.

AI: A Clinical Ally, Not a Competitor

Let’s be clear: AI isn’t replacing doctors, nurses, and other clinicians. It’s relieving them.

Hospitals today face a perfect storm—sicker patients, fewer staff, and rising administrative burden. A study published in JAMA Internal Medicine found that hospital patient acuity has steadily increased over the past decade, meaning clinicians are treating more complex conditions, often with limited resources. On top of this, modern patients expect care to be responsive, personalized, and seamless.

This is where AI steps in—not as a replacement, but as a powerful partner.

• Predictive analytics help care teams intervene earlier by identifying even the most minute patient trends before they’re visible to the human eye. We can now intervene more proactively when a patient is having the first signs and symptoms of sepsis, mental status changes, or variations in their vitals that would indicate a change in their health. We can also use predictive analytics to identify patients who are at high risk for readmission.
• Voice AI and ambient listening are transforming how clinicians chart and how patients are monitored—especially in high-risk areas like critical care, dementia and mental health wards, and cardiac care. These technologies enable real-time detection of changes in patient movement and vital signs, allowing for earlier intervention when every second counts.

These are not just “nice-to-haves”—they’re critical tools in today’s high-stakes clinical environments.

Enhancing Workflow and Communication

Clinical communication breakdowns remain one of the top contributors to medical errors. AI-driven platforms can surface the right data at the right moment—contextual, relevant, and ready for decision-making. Integrated displays and smart devices powered by Elo enable seamless collaboration between departments, supporting unified information flows and faster responses.

Imagine a nurse checking vitals on an Elo touchscreen that pulls in real-time data from the EHR, flagged with AI-generated insights on a patient’s risk for readmission. That’s not the future—it’s already happening.

When Hospitality Meets Healthcare

The word hospital comes from the Latin “hospes,” meaning both “host” and “guest.” It’s the same root as hospitality. At its core, healthcare is about serving others—with dignity, warmth, and attentiveness.

By embedding AI into patient-facing technologies—like interactive kiosks, smart displays, or digital whiteboards—we can elevate the patient experience. It’s not just about clinical outcomes. It’s about how people feel while receiving care.

Elo’s AI-ready platform enables our partners to design experiences that are:

• Context-aware: understanding patient needs, preferences, and conditions.
• Responsive: adapting in real-time to changing scenarios.
• Accessible: meeting patients where they are, regardless of ability or language.
• Building the Future: Elo's AI-Ready Commitment

At Elo, we’re not just integrating AI—we’re building for it. Our interactive hardware and open platform architecture are designed to support AI applications across the care continuum. Whether it’s a digital front door in a hospital lobby or a clinical interface at the bedside, we’re creating infrastructure that empowers software partners, clinicians, and administrators alike. Because when AI and the human touch work together, the result is more than efficiency—it’s empathy at scale.

If you're a software developer, systems integrator, or healthcare leader ready to reimagine the patient journey, let’s talk. Elo’s AI-ready solutions are designed to support your innovations. Together, we can co-create a future where care feels personal, proactive, and human—powered by technology that understands.

By: Katharine Cummings MBA, BSN, RN