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Elo Backpack® 4 for Android
How to buy

Introducing Elo Backpack® 4

Introducing Elo Backpack 4

Enterprise Android in a box.

Enterprise Android in a box.

Powerful
processing.

The Elo Backpack is a powerful, commercial-grade Android 10 compute engine designed to simplify the deployment of content, websites and Android-based apps. Scaling Elo’s commercial Android platform across sizes and form factors has never been easier. From signage and kiosks to automation controls, pair the Elo Backpack with EloView® or your preferred management tools to simplify the delivery of content, enable remote management capabilities and create a consistent deployment that is cost effective and optimized for commercial use.

Powerful processing.

Google Mobile
Services (GMS).

Create a seamless experience for your customers - from their personal devices to your interactive experiences in store. With Google Mobile Services, your app can take advantage of the latest, Google-powered features while maintaining the added flexibility of EloView - making deployments and management a breeze.

Google Mobile Services (GMS).

Ready to support your
digital transformation.

Many businesses are tasked with digital transformation and are trying to figure out how to incorporate consumer technologies into their business. With Elo’s approach to Android, including uniform SDKs, a constantly growing set of tools and an expansive lineup across sizes and form factors, users gain the advantage of years of development and customizations Elo has made for many global Enterprise customers. Choose Elo to easily deliver the convenience and familiarity of Android in secure, business-friendly solutions.

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Built for any use.

From digital signage and self-service kiosks to point of sale, kitchen display systems (KDS) and automation controls, the Elo Backpack offers the connectivity and durability to thrive under the demands of continuous use.

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Built for any use.

Small footprint.

Purpose-built to accommodate compact spaces, the Elo Backpack offers a small footprint in both size and weight.

Small footprint.
Universal VESA mount.

Universal
VESA mount.

Easily secure to any counter or in a kiosk in a snap with the built-in 75mm or 100mm VESA mount.

Put your <br>Backpack on.

Put your Backpack on.

Easily turn any Elo monitor into a powerful AiO platform.

Commercial-grade performance.

The Qualcomm Snapdragon octa-core Kryo processor offers powerful performance up to 2.0GHz and enhanced Adreno graphics. Or choose the value model offering a high performance Rockchip six-core processor.

Commercial-grade performance.

Connect it all.

The Elo Backpack satisfies all your connectivity needs - offering 4x USB 3.0, Ethernet, Bluetooth, Wi-Fi, HDMI, USB-C output, micro-SD, GPIO, and Wi-Fi antennas.

Connect it all.
Connect it all.

Your Backpack.
Your solution.

From 7-65 inch, the Backpack adds a powerful Android OS to Elo touchscreen monitors, open frames and large format interactive displays.

Your Backpack. Your solution.
Android device management made easy.

Android device
management made easy.

EloView allows you to deploy and securely manage your entire network of Android-powered Elo devices from anywhere in the world.

  • Remotely deploy content and manage your devices securely.
  • Provision your devices in seconds with a seamless out-of-the-box experience.
  • Leverage Elo Home to create a customized interface on your I-Series device.
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Get peace of mind with EloCare℠

Get peace of mind
with EloCare℠.

From advance unit replacement to OS 360, EloCare delivers service and support from the people who know your Elo products best.

  • Advance Unit Replacement
  • Extended Warranty
  • Professional Services
  • OS 360
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Enterprise-grade support.

Enterprise-grade
support.

  • EloCare OS 360 – Monthly security updates to keep your devices secure.
  • Seamless Provisioning – Leverage EloView or Google Zero Touch to easily set up your device.
  • Elo OEMConfig – Get immediate support of Elo’s proprietary APIs on your preferred Android MDM platform, saving you months of time as new releases become available.

Specifications

  • Technical

    Part Number(s)

    Standard Model, Android 10 - E393359
    Standard Model, Android 12 - E754364
    Value Model, Android 10 - E393754
    Value Model, Android 12 - E792849

    Enclosure Color

    Black

    Processor

    Standard Model: Qualcomm Snapdragon SDA660
    Value Model: Rockchip RK3399

    Memory (RAM)

    4GB LPDDR4

    Storage

    Standard Model: 64GB
    Value Model: 32GB

    Wireless

    802.11a/b/g/n/ac + Bluetooth 5.0
    Via external antenna

    I/O Ports

    HDMI
    4x USB 3.0 support
    USB-C output
    Micro SD slot
    GPIO
    Ethernet 1x LAN (Gigabit)
    DC in

    OS

    Android 10 with Google Play Services (AOSP capable)
    Upgrade to Android 12 and planned upgrade to Android 14 are available with an OS 360 subscription

    Resolution

    Standard Model:
    USB-C*: 1920 x 1080 @60fps
    HDMI: 3840 x 2160 @30fps
    * When using USB-C for video, the USB protocols will drop to 2.0 speeds.

    Value Model:
    USB-C: 3840 x 2160 @60fps
    HDMI: 3840 x 2160 @60fps

    Power Supply

    AC input voltage: 100-240 VAC
    Input frequency: 50-60 Hz

    power adapter (included in accessory box)

    Power Consumption (Typical)

    Standard Model:
    On: 9.9W
    Off: 0.4W
    Sleep: 3.2W

    Value Model:
    On: 3.2W
    Off: 0.3W
    Sleep: 2.1W

    Mounting Options

    VESA 75mm and 100mm

    Dimensions

    4.5" x 5.5" x 1.0" / 114 mm x 139 mm x 25.4 mm

    Shipping Box Dimensions

    Individual System:
    Standard Model: 14.6" x 8.3" x 2.4" / 371 mm x 210 mm x 62 mm
    Value Model: 14.6" x 8.2" x 2.4" / 371 mm x 208 mm x 62 mm

    8 systems/carton:
    Standard Model: 17.4" x 10.6" x 16.3" / 441 mm x 270 mm x 413 mm
    Value Model: 17.4" x 10.6" x 16.3" / 441 mm x 270 mm x 413 mm

    Weight (Unpackaged)

    Standard Model: 1.3 lbs / 0.59 kg
    Value Model: 0.82 lbs / 0.37 kg

    Weight (Packaged)

    Individual System:
    Standard Model: 2.9 lbs / 1.3 kg
    Value Model: 0.82 lbs / 0.37 kg

    8 systems/carton:
    Standard Model: 26.0 lbs / 11.8 kg
    Value Model: 22.38 lbs / 10.15 kg

    Operating Temperature

    0°C to 40°C / 32°F to 104°F

    Storage Temperature

    -20°C to 50°C / -4°F to 122°F

    Humidity

    Operating: 20% to 80%
    Storage: 10% to 95%

    Real-Time Clock

    lithium coin cell battery

    MTBF

    50,000 hours demonstrated

    Regulatory approvals and declarations

    UL/cUL (US)
    FCC (US)
    IC (Canada)
    CE (Europe)
    CB (International)
    VCCI, MIC (Japan)
    RCM (Australia)
    IMDA (Singapore) - Value Model only

    Warranty

    2-year

    Extended Service Options

    3 year OS 360 - Elo P/N: E873133
    3 year warranty coverage - Elo P/N: E895914
    4 year warranty coverage - Elo P/N: E896120
    5 year warranty coverage - Elo P/N: E896322
    2 year warranty coverage + AUR - Elo P/N: E896513
    3 year warranty coverage + AUR - Elo P/N: E896699
    4 year warranty coverage + AUR - Elo P/N: E896903
    5 year warranty coverage + AUR - Elo P/N: E897104

    Supported Countries

    Canada, USA, Australia, Japan, New Zealand, Austria, Belgium, Czech Republic, Denmark, France, Germany, United Kingdom, Hungary, Italy, Netherlands, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Turkey

    What's in the Box

    Backpack 4
    North American Power Cable
    European Power Cable
    1x Power Brick with locking screw
    2x Antenna
    Quick Install Guide

    OS Support

    Monthly Android security updates available with Elo OS 360 package.

    Optional Accessories

    Replacement power brick kit - Elo P/N: E682057

Resources

(25)

  • Additional Support Resources

    Download SDKs and Tools

    Go

    Download Drivers

    Go
  • Collateral

    Spec Sheet

    Go
  • Drawings and Certificates

    Value Model Dimensional Drawing

    Go

    Standard Model Dimensional Drawing

    Go

    Value Model CAD Drawing

    Go

    Standard Model CAD Drawing

    Go

    Agency Approval Certificates

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  • User Guides

    English (Standard Model)

    Go

    English (Value Model)

    Go

    Spanish (Standard Model)

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    Spanish (Value Model)

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    French (Standard Model)

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    French (Value Model)

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    Italian (Standard Model)

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    Italian (Value Model)

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    German (Standard Model)

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    German (Value Model)

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    Simplified Chinese (Value Model)

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    Simplified Chinese (Standard Model)

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    Traditional Chinese (Standard Model)

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    Traditional Chinese (Value Model)

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    Japanese (Standard Model)

    Go

    Japanese (Value Model)

    Go

    Quick Install Guide

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Get Started with Elo Today.

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