Specifications
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Technical
Part Number(s)
Black - E541463
White - E541651Enclosure Color
White or Black
Touch Technology & Capacity
PCAP (TouchPro® Projected Capacitive) - 10 Touch
Touch Thru
Supports up to 6mm / 0.24" glass or 3mm / 0.12" plastic with up to 2 touches
Processor
Qualcomm Snapdragon QCS6490
Memory (RAM)
8GB
Storage
64GB
OS
Android 14 with Google Play Services (AOSP capable)
Upgrade to Android 16 and planned upgrade to Android 18 are available with an OS 360 subscriptionDiagonal Size
21.5'' diagonal, Active matrix TFT LCD (LED)
Aspect Ratio
16:9
Active Area
18.74" x 10.54" / 476 mm x 268 mm
Resolution
1920 x 1080 @ 60Hz
Number of Colors
8-bit (16.7 million)
Brightness (typical)
LCD Panel: 250 nits
TouchPro PCAP: 215 nitsResponse Time-total (typical)
14 msec
Contrast Ratio
1000:1
Viewing Angle
Horizontal: ±89° or 178° total / Vertical: ±89° or 178° total
Peripheral Mounting
4x micro-USB 2.0 Elo Edge Connect ports
Support for 1.2A on one port and 500mA for the remaining three portsI/O Ports
1x USB 3.0 support (900mA)
Type C USB output*
Micro SD slot
GPIO
Ethernet 1x LAN (Gigabit)
DC in
*When using the standard 65W power brick, USB-C can support up to 7.5W. When using the optional 90W power brick, USB-C can support up to 27W. See User Manual for detailsWebcam
8MP, Max Resolution: 3200x2400 30fps, Auto Focus
Wireless
802.11a/b/g/n/ac/ax + Bluetooth 5.2
Audio Ports
2x built-in Digital Microphones
Speakers
2x 1.5W
Power Supply
AC input voltage: 100-240 VAC
Input frequency: 50-60 HzPower Consumption (Typical)
On: 15.2W
Off: 0.2W
Sleep: 2.9WPower Over Ethernet (PoE)
Supported via Elo PoE Device PN: E669163
Reference the I-Series 5 user guide for details.Dimensions
20.7" x 12.8" x 1.2" / 524.8 mm x 324.8 mm x 29.7 mm
Shipping Box Dimensions
23.2" x 6.6" x 15.8" / 590 mm x 168 mm x 400 mm
Weight (Unpackaged)
7.38 lbs / 3.35 kg
Weight (Packaged)
13.2 lbs / 6.0 kg
Operating Temperature
0°C to 40°C / 32°F to 104°F
Storage Temperature
-20°C to 50°C / -4°F to 122°F
Humidity
Operating: 20% to 80%
Storage: 10% to 90%Regulatory approvals and declarations
UL/cUL (US)
FCC (US)
IC (Canada)
CE (Europe)
CB (International)
VCCI, MIC (Japan)
RCM (Australia)Supported Countries
Canada, USA, Australia, Japan, New Zealand, Austria, Belgium, Czech Republic, Denmark, France, Germany, United Kingdom, Hungary, Italy, Netherlands, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Turkey, Brazil
Real-Time Clock
lithium coin cell battery
MTBF
50,000 hours demonstrated
Mounting Options
VESA 75mm and 100mm
Warranty
2-year
Extended Service Options
3 year OS 360 - Elo P/N: E897877
4 year OS 360 - Elo P/N: E898079
5 year OS 360 - Elo P/N: E898282
3 year Warranty Coverage – Elo P/N: E819394
4 year Warranty Coverage – Elo P/N: E819598
5 year Warranty Coverage – Elo P/N: E819795
3 year Warranty Coverage + ADP – Elo P/N: E130329
4 year Warranty Coverage + ADP – Elo P/N: E130530
5 year Warranty Coverage + ADP – Elo P/N: E130719
2 year Warranty Coverage + AUR – Elo P/N: E819985
3 year Warranty Coverage + AUR – Elo P/N: E820186
4 year Warranty Coverage + AUR – Elo P/N: E820388
5 year Warranty Coverage + AUR – Elo P/N: E820582
2 year Warranty Coverage + AUR + ADP – Elo P/N: E131490
3 year Warranty Coverage + AUR + ADP – Elo P/N: E131674
4 year Warranty Coverage + AUR + ADP – Elo P/N: E131859
5 year Warranty Coverage + AUR + ADP – Elo P/N: E132053OS Support
Bi-monthly Android security updates available with Elo OS 360 package.
Sealability
Touchscreen sealed to LCD
What's in the Box
I-Series 5
North American Power Cable
European Power Cable
1x Power Brick
Quick Install Guide
Screws for cable cover door (located in the power/Ethernet bay)Optional Peripherals
Magnetic Stripe Reader (MSR) – Elo P/N: E001002
Fingerprint Scanner – Elo P/N: E134286
2D Barcode Scanner (Black - SE2707) – Elo P/N: E393160
2D Barcode Scanner (Black - SE4720) – Elo P/N: E384627
2D Barcode Scanner (Black - SE4107) – Elo P/N: E245047
POE Module Kit - Elo P/N: E669163
EMV Cradle for MagTek eDynamo - Elo P/N: E375343
EMV Cradle for Ingenico RP457c (with Audio Jack, BT and USB) - Elo P/N: E586981
EMV Cradle for Ingenico RP457c (with BT and USB) - Elo P/N: E710930
Status Light (Micro-USB Connectivity) - Elo P/N: E644767
Webcam - Elo P/N: E201494
Expansion Module – Elo P/N: E809509
RFID - Elo P/N: E673037
Elo Edge Connect™ Speaker Bar (Black) - Elo P/N: E894719
Elo Pay 7" - Elo P/N: E863808Stands, Mounts & Kits
Wall Mount Kit (75mm or 100mm VESA) – Elo P/N: E143088
Tabletop Stand for 22'' I-Series (100mm VESA) - Elo P/N: E044356
Shelf Mount Bracket (75mm or 100mm VESA) - Elo P/N: E043382
Floor Stand (75mm or 100mm VESA) - Elo P/N: E048069
Pole Mount – 6 inch (75mm or 100mm VESA) - Elo P/N: E047458
Pole Mount – 12 inch (75mm or 100mm VESA) - Elo P/N: E047663
Pole Mount – 18 inch (75mm or 100mm VESA) - Elo P/N: E047864
Pole Mount Bracket (75mm or 100mm VESA) - Elo P/N: E045151
Elo Stand 1902/3-2202/3 - Black (100 mm VESA) - Elo P/N: E804330
Elo Stand 2402/3-2702/3 - Black (100 mm VESA) - Elo P/N: E509844
Elo Stand 1902/3-2202/3 - White (100 mm VESA) - Elo P/N: E808963
Elo Stand 2402/3-2702/3 - White (100 mm VESA) - Elo P/N: E510042
Wallaby™ Self-Service Countertop Stand (75mm or 100mm VESA) - Elo P/N: E796783
Wallaby™ Self-Service Floor Stand (75mm or 100mm VESA) - Elo P/N: E796965 + E797162
65W Replacement Cable Kit (NA & EU power cables and power brick) – Elo P/N: E514304
90W Replacement Cable Kit (NA & EU power cables and 90W power brick) - Elo P/N: E572635
Slim Self-Service Countertop Stand (75mm or 100mm VESA) - Elo P/N: E514693
Slim Self-Service Floor Stand (75mm or 100mm VESA) - Elo P/N: E514881 + E515260
Wallaby™ Self-Service Countertop Stand (75mm or 100mm VESA) - Elo P/N: E421137
Wallaby™ Self-Service Floor Stand (75mm or 100mm VESA) - Elo P/N: E421325 + E797162
Wallaby™ Pro countertop stand – Elo P/N: E989127
Wallaby™ Pro floor stand – Elo P/N: E989314 + E989512
Wallaby™ Pro double-sided floor stand – Elo P/N: E989314 + E989314 + E989705
Wallaby™ Pro wall-mounted stand – Elo P/N: E989127 + E990079
Accessories
(18)
Upgrades, add-ons, and more.
Resources
(14)
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Collateral
Spec Sheet
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Drawings and Certificates
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User Guides
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Additional Support Resources